KaviŽ Billing Help

Chapter 9. Pay a Bill

Table of Contents

Overview
How to Pay a Bill

Overview

The Pay a Bill tool is used by account holders to select payment methods for paying bills and entering payment information so that the payment can be processed. The available payment methods are determined by the organization.

If you elect to pay by credit card, your payment could be processed instantly (unless the payment is awaiting gateway) and if the credit card transaction is completed successfully, the bill will be paid and a receipt may be available. If the payment fails, you will have an opportunity to select a different payment method or enter a new credit card.

If you pay using any other payment method, the bill will be marked as pending payment. Instructions to remit payment will be provided. The bill will be marked paid when payment is received by the organization. If you need to change to a different payment method, you can do so any time before the admin marks the bill as paid.

Use the Pay a Bill page to:

  • Select payment methods for paying bills and entering the payment information.

  • Print bill invoices and receipts.

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How to Pay a Bill

Pay a Bill

Use this page to select a payment method for the bill and enter the relevant payment information. If you have previously selected a payment method, you can change it multiple times using this page till the administrator receives the payment and marks the bill as paid. If you select to pay by credit card, your payment will be processed instantly and if the credit card transaction is completed succesfully, the bill will be paid and you may get a receipt.

The information for the selected bill is displayed is three sections, Bill Details, Payment Details and Additional Information.

The Bill Details include the Bill ID, Due Date, Bill Name, Description, Amount and the Account it belongs to. You will not be able to edit this information here.

In the Payment Details section, a payment method can be selected. The invoice number of the official invoice issued for this amount may be displayed. If a value for the invoice number has been entered by the administrator previously, you can edit it, or add a new value if it is blank. This field helps coordinate online bills with a separate accounting invoicing system. The purchase order number will be displayed with the value previously entered by the administrator available for editing.

In the Additional Information section, the bill issue date will be displayed. A link to view and print the invoice will also be available.

Review and Submit

The information entered above will be displayed for your verification along with the payment instructions for the payment method selected. Read the payment instructions carefully. Once the payment is received by the organization, the bill status will be updated. You can view and print the invoice for the bill here.

Click Back if you want to select a different payment method or modify the bill information.

If the displayed information is correct, click Submit Payment. If you have selected a manual payment method, the bill will be marked as awaiting payment. Follow the instructions to remit payment. Once the administrator receives the payment, the bill will be marked as paid.

Done

Once you have paid the bill, you will be returned to the Manage Account page.

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