Kavi Workspace is designed to collect addresses in a format that is compliant with North American postal standards. Address fields are configurable, so you may not see every field that is described in the documentation. If your organization stores addresses from outside North America in the Kavi Members database, it may have built-to-suit address fields that vary somewhat from the address field options described here.

This document uses a Kavi Workspace Mailing Address as an example, and includes Billing Account Information, which is a little different. Examples include some of the more unusual use cases, such as addresses with multi-line addressee information, or more than two lines in the street address.

Kavi Members assumes that you are the best judge of how your address information should be formatted. With the exception of pull-down lists for State/Province/Region and Country or making sure that certain fields are not empty, it performs only minimal validation on your address information. This approach keeps the system simple and flexible, so that if you need to borrow an address line field to accommodate an unusually large block of addressee information (e.g., person, department, campus) you can do so without creating havoc in the organization's database.

If you want your address information to conform to North American postal standards, the rule of thumb is to omit punctuation and use standard abbreviations wherever possible. If you aren't sure which abbreviations to use, see the U.S. Postal Service (USPS) guidelines. For more information on formatting U.S. or international addresses (e.g., where to put the suite number, etc.), we like Frank's Compulsive Guide to Postal Addresses, which offers a wealth of information, and is clear and easy to use.

Your organization may ask you to provide one or more addresses. If you are a member or representative of a member company, this includes Billing Account Information. Here are some tips on viewing and managing your address information.

This section describes how to view and manage your company's address information, including Billing Account Information. This assumes that you are a Primary Contact or other company administrator, so that you have access to Company Admin Tools.

Addresses are actually a block of fields that include both addressee and address fields. For addressee fields, most organizations collect both a Contact Name and a Company Name, although this is configurable. The address fields commonly include two address lines (i.e., two lines for the street address), but a third can be enabled. This screenshot shows a webform used to collect addresses on a site that has all address fields enabled.

Billing Account Information, which is described in the next section, has a slightly different configuration, because it includes the Billing Contact email address.

Figure 3.1. Mailing Address Screenshot

Screenshot of mailing address fields on the Edit a Company page. This organization uses both the Contact Name and Company Name fields, with three address lines to collect street address and suite number, etc.

Billing Account Information includes a block of address information in basically the same format as Address Types, but it includes a billing contact email address. Billing Account Information is only collected for Individual Members or Member Company on sites with Kavi Membership. This information is collected and managed in Kavi Members, but is used by Kavi Billing when issuing bills and receipts.

Addresses are actually blocks of fields that combine addressee and address information. For addressee information, most organizations collect both a Contact Name and a Company Name, although this is configurable. Billing Account Data has additional contact fields, such as an address, phone and fax.

Here are some examples of properly formatted addresses. Once you know which abbreviations to use, address formatting is a piece of cake. The table in the first example shows how data would be entered in available fields for a basic mailing or shipping address. The address block shows how this data looks when printed out or displayed in a read-only field. The next two examples show the most complex kinds of addresses encountered in North America: an example of multi-line addressee information and an example of a multi-line street address.

The most common configuration for an address block includes a Contact Name, a Company Name, and two lines to collect the street address. All examples use this configuration.